CORONAVIRUS - OUR COMMITMENT TO OUR GUESTS, OWNERS, AND EMPLOYEES
STAY CALM AND BE PREPARED
We have always focused on the well being
of our guests and employees, and we continue to do everything to ensure
their safety and happiness. For the health and safety of our office staff we have limited public access to our office during normal business hours 9-5, Monday to Saturday and ask that you call or email us first.
HOUSE CLEANING AND WHAT WE ARE DOING TO KEEP YOU SAFE
Our Housekeeping Team members clean and sanitize all hard surfaces of our vacation homes, including but not limited to floors, counter tops, railings, sink faucets, appliances, doorknobs, and light switches. The quality of disinfectants we use should remove 100 percent of the microscopic organisms on surfaces, and effectively stop the spread of disease and viruses. Linens and towels are laundered. There is no evidence to suggest that this particular coronavirus will survive the wash and temperatures in the wash and dry process. All soiled linens are treated as if they are contaminated.
Our housekeeping staff is trained to use the best hygiene practices at all times. With the combination of these best practices, our employees, clients, and guests should be safe from the spread of corona-virus.
YOU CAN DO TO STAY HEALTHY DURING YOUR VISIT
While Sunshine Realty has high standards of cleaning, some guests as an extra precaution may want to perform additional cleaning upon arrival. The CDC recommends all households consider cleaning and disinfecting "high-touch" surfaces daily in shared household areas (e.g., tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks). As has been recommended by many authorities, wash your hands often, avoid touching your eyes, nose, and mouth.
WE ARE HERE TO ASSIST YOU
We are currently monitoring the situation with the Coronavirus (COVID-19). We understand the uncertainty of it all. However, our area continues to be a low-risk area. Our Guest Services Agents are here to help you and answer any questions you may have regarding your reservation. Please feel free to email at [email protected] for assistance. Please check our events page to find out what has postponed and canceled.
TRAVEL INSURANCE INFORMATION
Please review the terms of your policy carefully if you purchased travel insurance. If you need to make a claim or have questions about how your existing policy will cover you, please reach out to Red Sky Travel Insurance www.suntrippreserver.com or 866-889-7409. Make sure you know your policy number before the call.